Sell-Side Technology Awards 2023 winner's interview: Broadridge (BPO)

Broadridge won the category for the best outsourcing provider to the sell side in the 2023 SST Awards on the back of its BPO (Business Process Outsourcing) service. Brian Hayes, Global Head of Domestic Settlements; Gurpreet Kaur, Global Head of Dividends, PNI, and International Settlements; and Collin Kitchell, Global Head of Business Development at Broadridge, chat to Victor Anderson about the win. In this interview they discuss:

• The attributes of Broadridge’s BPO service and what it offers the sell side that helps separate it from other similar providers in an outsourcing context.
• What Broadridge’s clients are looking for in terms of outsourcing support and the trends it has identified over the past 12 months that it is currently focused on.
• The new aspects/enhancements of Broadridge’s BPO service that the firm is currently working on and what its clients can expect in the foreseeable future.

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